Trusted by 800+ Catering Companies

Catering Answering Service

Stop losing clients to busy signals and after-hours inquiries. Our AI handles event bookings, menu consultations, and customer inquiries around the clock.

Businesses that provide food and beverage services for events and gatherings.

$0
Setup Cost
Start free today with no upfront fees or hidden costs
24/7
Always Available
Never miss a call, even during nights and weekends
< 5min
Quick Setup
Deploy your AI agent in minutes, not hours

Rated #1 by catering business owners nationwide

No Credit Card Required
14-Day Free Trial
Cancel Anytime

Try Our Demo Agent

Experience how our AI voice agents handle real catering calls. Call our demo number and interact with a live agent trained for your industry.

Catering AI Receptionist

Our demo agent is trained to handle typical catering inquiries including:

Business hours & location
Appointment scheduling
Service information
Common FAQ responses

Demo Phone Number

+1 831 279 2054

📞Call now from your phone • Available 24/7

Ready to Create Your Own?

Build a custom AI voice agent trained specifically for your catering business needs and requirements.

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Available Agent Roles

Catering Agent Roles

Choose from pre-designed AI voice agent roles for your catering business, or create your own custom agent.

Billing and Payment Specialist

Manages billing inquiries, processes payments, and resolves any financial discrepancies with clients.

Personality Traits

professionalsemiformalpatient

Customer Engagement Specialist

Develops and maintains relationships with previous clients, informing them of new services or promotions to drive repeat business.

Personality Traits

professionalsemiformalempathetic

Dietary Compliance Officer

Ensures all dietary restrictions and food safety regulations are adhered to in menu planning and preparation.

Personality Traits

instructiveprofessionalmethodical

Event Coordinator

Coordinates logistics with clients, including venue arrangements and special requests, to ensure seamless execution of events.

Personality Traits

conversationalprofessionalefficient

Event Follow-Up Agent

Contacts clients post-event to gather feedback, address any issues, and thank them for their business to encourage retention.

Personality Traits

conversationalsemiformalfriendly

Event Inquiry Specialist

Handles incoming inquiries about catering services, provides initial information, and forwards detailed requests to the sales team.

Personality Traits

professionalsemiformalfriendly

Logistics and Delivery Coordinator

Oversees the scheduling and coordination of food delivery and setup for events, ensuring timely service.

Personality Traits

professionalbusiness-likeefficient

Menu Consultant

Assists clients in selecting menu options that suit their event needs and dietary requirements, ensuring a personalized catering experience.

Personality Traits

conversationalsemiformalfriendly

Order Confirmation Agent

Confirms all catering orders with clients, verifies details, and ensures all requirements are met prior to the event.

Personality Traits

professionalsemiformalfriendly

Sales Representative

Proactively reaches out to potential clients to promote catering services, generate leads, and increase bookings.

Personality Traits

professionalbusiness-likefriendly

Create Your Own

Build a completely custom catering AI voice agent with unique capabilities and voice characteristics.

Start From Scratch

Catering Industry Challenges & AI Solutions

Discover how AI voice agents specifically address the unique needs of Catering businesses

Catering Industry Impact

$4,500
Average cost per missed call in Catering
3.8 minutes
Average hold time before hang-up
92%
Customer satisfaction with AI agents
72%
Cost reduction vs human agents

Common Catering Challenges

  • Peak booking hours (10-12 AM) overwhelm staff with 50+ inquiries per hour, leading to 10-minute wait times and frustrated clients hanging up
  • After-hours event inquiries and weekend bookings go unanswered, losing $3,000+ monthly in potential revenue to competitors
  • Training staff on menu details, dietary restrictions, and event logistics takes 4-5 weeks with a 35% annual turnover rate
  • Holiday seasons and wedding months spike inquiry volume 400%, making it impossible to manage with current staffing

AI-Powered Solutions

  • Handle unlimited client inquiries simultaneously during peak morning hours, eliminating wait times and reducing client abandonment by 90%
  • Capture after-hours and weekend event inquiries 24/7, automatically organizing requests and scheduling consultations
  • Pre-trained on catering terminology, menu options, and event logistics, reducing training time from weeks to days
  • Instantly scale to handle seasonal booking rushes and promotional campaign responses without hiring additional staff

Real-World Catering Use Cases

1
Client calls at 11 AM for a wedding catering inquiry. AI checks availability, discusses menu options, schedules a tasting, sends confirmation, and updates the booking system automatically.
2
Weekend inquiry for a corporate event. AI organizes details, provides sample menus, connects to an event planner, and schedules a follow-up consultation.
3
New client inquiry about vegan catering options. AI provides menu details, discusses pricing, schedules a consultation, and sends information packet via email.
4
Existing client needs to change event date due to venue availability. AI checks the calendar, offers alternative dates, confirms changes, and sends updated confirmations.
5
Inquiry about dietary restrictions and menu customizations. AI accesses menu databases, confirms options, explains customization possibilities, and updates client preferences.

Expected ROI for Catering Businesses

See how catering businesses typically recover their investment and generate ongoing savings with AI voice agents.

Month 1
Break-Even Point
Implementation and staff training complete. AI handling 65% of routine inquiries, reducing staff workload and improving client satisfaction.
Month 3
Growth Phase
Full integration achieved. Capturing 95% more after-hours leads, reducing missed inquiries by 80%, and saving 25 hours weekly on phone management.
Month 6+
Full ROI Realized
Complete ROI realized. Added 200 new clients from improved inquiry handling, saved $20,000 in staffing costs, and increased revenue by $60,000.

Typical Catering Business Results After 6 Months

Reduce staffing costs by 72% while improving client service quality
Available 24/7/365 for event inquiries and bookings
Eliminate missed inquiries during peak hours and after-hours periods
Instantly scale during busy seasons without additional staffing costs
Consistent, professional client interactions every single call
Real-time analytics on inquiry volume, client needs, and booking patterns

What Our Catering Clients Say

4.8 out of 5

Trusted by hundreds of catering businesses worldwide

Chef Amanda West
Chef Amanda West
Head Chef
Use Case

We operate a high-end catering service specializing in large corporate events and weddings.

Company

West Gourmet CateringSan Francisco, CA

Key Result

Reduced missed calls by 90% and increased bookings by 25%

"Notevibes' AI voice agents have been a game-changer for us. The AI answering service handles all our client queries seamlessly, reducing missed calls by 90%. This has directly contributed to a 25% increase in bookings over the past year. The virtual receptionist service operates around the clock, ensuring we never miss an opportunity."

Using for 1 year
Brian Lee
Brian Lee
Operations Manager
Use Case

A family-owned catering company serving small to medium-sized events.

Company

Lee's Catering Co.Austin, TX

Key Result

Cut call handling times by 40% and improved customer satisfaction

"The Notevibes platform has transformed the way we handle customer inquiries. With the AI voice agents, we've managed to cut down on call handling times by 40%, allowing us to focus more on food preparation and service quality. The AI service ensures our customers receive prompt responses, even outside business hours."

Using for 8 months
Sophie Kim
Sophie Kim
Event Coordinator
Use Case

A boutique catering service focused on personalized experiences for weddings and galas.

Company

Elegant Affairs CateringNew York, NY

Key Result

Increased client engagement by 35% and reduced administrative workload by 10 hours weekly

"Integrating Notevibes' voice agents into our operations has significantly boosted our efficiency. We've seen a 35% increase in client engagement since we started using the AI answering service. It has also helped us reduce administrative workload by 10 hours weekly, which is invaluable for our small team."

Using for 10 months
Marcus Thompson
Marcus Thompson
Catering Director
Use Case

A full-service catering and event planning company handling a variety of events.

Company

Thompson Events & CateringChicago, IL

Key Result

Captured 85% more after-hours inquiries and increased confirmed events by 30%

"With Notevibes' AI answering service, we've eliminated missed opportunities by capturing 85% more after-hours inquiries, leading to a 30% increase in confirmed events. The voice agents provide a professional touch, ensuring our clients feel valued at every interaction."

Using for 9 months
Jessica Nguyen
Jessica Nguyen
Sales Manager
Use Case

A company offering innovative catering solutions for both corporate and private events.

Company

Nguyen's Culinary CreationsLos Angeles, CA

Key Result

Reduced scheduling errors by 80% and improved service delivery

"Notevibes has streamlined our client communication process. The virtual receptionist has reduced the risk of scheduling errors by 80%, which has greatly enhanced our service delivery. Our clients appreciate the prompt and accurate responses they receive, which has improved our reputation significantly."

Using for 7 months

Transform Your Catering Business

Stop losing customers to missed calls. Our AI agents work around the clock to grow your business.

Cost Effective

$0.20/minute

Save up to 90% compared to human agents

After Hours Coverage

24/7/365

Never miss calls during nights, weekends, holidays

Capture Every Lead

100%

Turn missed calls into booked appointments

Boost Efficiency

Instant

Handle multiple calls simultaneously

Human-Like Voice

Natural

Customers can't tell it's AI

Quick Setup

< 5 min

Deploy your AI receptionist instantly

Ready to get started?Join 1,000+ businesses already using AI to handle their calls professionally.

No contracts • No setup fees • 14-day free trial

Enterprise-Grade AI Customer Service

Our AI automation framework is fully compliant with GDPR, SOC 2 Type II, and ISO 27001. Choose cloud or on-premise deployment for secure, enterprise-grade performance.

SOC 2
TYPE II
GDPR
Compliant
ISO
27001

How It Works

Build and deploy a custom AI voice agent specifically trained for catering businesses in just 5 minutes.

No technical skills required
1

Choose Agent Role

Multiple roles available

Select from different agent roles like Receptionist, Sales Agent, Support Agent, or Appointment Scheduler. Each role comes with specialized training for specific tasks.

2

Create Your Catering AI Agent

9 voices available

Choose a name and personality for your catering agent. Select from 9 professional voices to find the perfect match for your brand.

3

Customize Conversations

Natural conversations

Define how your catering agent should speak to customers, including greeting style, tone, and language specific to your business.

4

Train with Your Knowledge

Smart learning

Upload your catering business information, FAQs, pricing, services, and policies to train your agent on your specific offerings.

5

Configure Workflows

Automated actions

Set up specific actions your catering agent can perform, such as scheduling appointments, providing quotes, or answering common inquiries.

6

Launch & Go Live

Ready in minutes

Assign a phone number and deploy your agent. Your 24/7 catering answering service is ready to handle calls while you focus on your core business.

Ready to Get Started?

Join 1,000+ catering businesses already using AI voice agents to handle calls 24/7.

Start Free Trial

No credit card required • 14-day free trial

Key Features

Lifelike voices

Our AI voice agents use advanced text-to-speech (TTS) technology to deliver natural, human-like conversations with realistic prosody and intonation.

Low latency

Deliver real-time customer service with response times as low as 320ms. On-premise deployment options enable even faster performance.

Seamless Integration

Connect your AI voice agent to existing CRMs, helpdesks, and backend tools using simple APIs. Enable end-to-end automation across support workflows.

High Accuracy

Fine-tuned AI dialogue ensures accurate understanding of queries, acronyms, numbers (e.g., order IDs, phone numbers), and industry-specific language.

Multilingual Support

Serve global customers with voice agents fluent in English, Spanish, Arabic, and 25+ languages in development.

Security & Compliance

Enterprise-grade security that meets GDPR, ISO 27001, and SOC 2 Type II standards. On-premise deployment available for industries with strict compliance requirements.

Similar Subcategories

Explore other subcategories that complement Catering or serve similar business needs.

Bar and Grill

Casual dining venues that serve a variety of grilled dishes and alcoholic beverages.

View Subcategory

Bistro Restaurants

Small, relaxed eateries that typically serve simple and hearty meals.

View Subcategory

Brunch Restaurants

Establishments that specialize in serving brunch meals, often offering a mix of breakfast and lunch items.

View Subcategory

Buffet Restaurants

Restaurants offering a variety of dishes, allowing customers to serve themselves.

View Subcategory

Cafeteria Management

Companies that operate and manage dining facilities in institutional settings like schools and corporate offices.

View Subcategory

Coffee Shops

Establishments primarily serving coffee and light refreshments.

View Subcategory

Diner Restaurants

Casual eateries known for their extensive menus, often featuring American comfort food.

View Subcategory

Family Dining Restaurants

Restaurants catering to families, offering a diverse menu with kid-friendly options.

View Subcategory

Fast Food Restaurants

Businesses that specialize in quick service and affordable meals.

View Subcategory

Fine Dining Restaurants

Establishments offering premium dining experiences with high-quality food and service.

View Subcategory

Food Delivery

Businesses that specialize in delivering meals from restaurants to consumers.

View Subcategory

Food Truck

Mobile businesses serving food and beverages from specially equipped trucks or trailers.

View Subcategory

Gastropubs

Pubs that offer high-quality food and an extensive drink menu.

View Subcategory

Ice Cream Parlors

Shops that specialize in selling ice cream and related desserts.

View Subcategory

Juice Bars

Businesses focused on serving fresh juices and smoothies.

View Subcategory

Meal Prep Companies

Businesses that prepare and deliver ready-to-eat or easy-to-cook meals.

View Subcategory

Pizzeria

Establishments specializing in the preparation and serving of pizza.

View Subcategory

Restaurant Chains

Multi-location dining establishments offering consistent menus and dining experiences.

View Subcategory

Rotisserie Restaurants

Restaurants that focus on slow-roasted rotisserie meats, typically chicken.

View Subcategory

Seafood Restaurants

Establishments specializing in serving fresh seafood dishes.

View Subcategory

Specialty Bakeries

Bakeries that focus on specialized baked goods such as pastries, cakes, or bread.

View Subcategory

Steakhouses

Restaurants known for serving high-quality steaks and meat dishes.

View Subcategory

Sushi Bars

Establishments specializing in serving sushi and Japanese cuisine.

View Subcategory

Tapas Bars

Venues that serve small Spanish-inspired dishes known as tapas, often paired with wine or cocktails.

View Subcategory

Teahouses

Establishments that specialize in serving a variety of teas, often accompanied by light snacks or meals.

View Subcategory

Vegan Restaurants

Restaurants that offer plant-based and vegan-friendly menu options.

View Subcategory

Enterprise-Grade Integrations

Our AI voice agents seamlessly connect with your existing tools and workflows

Seamless Scheduling

Easily book appointments and manage calendars

Good for:

  • Easy booking setup
  • Cross-industry reservations
  • Calendar voice sync

Integrates with:

CalendlyZoomGoogle Calendarand more!

Always-On Support

24/7 customer support across all time zones

Good for:

  • 24/7 customer support
  • Global time zone service
  • Immediate responses

Integrates with:

ZendeskIntercomNotionand more!

CRM Integration

Personalized customer service and relationship management

Good for:

  • Personalized service
  • Sales streamlining
  • Insight-driven marketing

Integrates with:

SalesforceHubSpotMicrosoft Dynamicsand more!

Lead Management

Qualify and nurture leads automatically

Good for:

  • High-value lead prioritization
  • Automated lead contact
  • Enhanced campaigns

Integrates with:

SalesforcePipedriveZohoand more!

Don't see your tool? Contact us for custom integrations.

Frequently Asked Questions

Get answers to common questions about Catering AI voice agents

Notevibes offers flexible pricing models that can significantly reduce costs compared to hiring full-time employees. With our AI voice agents, you only pay for the service you need, avoiding expenses related to salaries, benefits, and training. This results in a higher ROI for your catering business as you can efficiently manage calls without the overhead of additional staff.

Setting up AI voice agents with Notevibes is a straightforward process that typically takes just a few days. Our team will guide you through the setup, which includes customizing the system to your specific needs, integrating with existing tools, and providing training for your staff. This ensures a seamless transition and minimal disruption to your operations.

Notevibes is designed to comply with all relevant industry regulations. We ensure data security and privacy by employing advanced encryption and secure data handling practices. Our systems are regularly audited to meet compliance standards specific to the catering industry, providing peace of mind that your business is protected.

Yes, Notevibes offers robust integration capabilities with a wide range of catering and event management software. Our platform can seamlessly connect with your existing systems, such as booking tools and CRM software, to streamline operations and ensure consistent communication across all platforms.

Notevibes provides comprehensive support and training to ensure you get the most out of our AI answering service. We offer personalized onboarding sessions, extensive documentation, and 24/7 customer support. Our team is always available to assist with any questions or issues, ensuring your voice agents are always running smoothly.

Our AI voice agents offer features specifically beneficial to catering businesses, such as automated booking confirmations, event reminders, and menu inquiries. These capabilities enhance customer interaction, reduce response times, and help manage high call volumes efficiently, allowing your team to focus on delivering exceptional service.

Notevibes is designed to scale with your business needs. Our AI voice agents can easily accommodate increased call volumes during peak seasons or special events, ensuring consistent service. The platform's flexibility allows you to adjust the service as your business grows, providing a scalable solution without the need for additional infrastructure.

Notevibes offers flexible contract terms with options for monthly or annual subscriptions. You can easily adjust or cancel your service depending on your business needs. Our goal is to provide a service that meets your expectations, and we offer the flexibility to adapt as your requirements change.

Notevibes stands out with its high level of customization, ease of integration, and dedicated support. Our AI voice agents are specifically designed to meet the unique needs of catering businesses, offering reliable and efficient service that enhances customer satisfaction and operational efficiency.

Yes, Notevibes AI voice agents are equipped to handle complex scenarios such as custom orders and last-minute changes. The platform's advanced capabilities allow it to understand and process specific requests, ensuring that your catering operations remain flexible and responsive to customer needs.

Still have questions? Our team is here to help you get started with your Catering AI voice agent.

Get personalized answers during your free consultation