Privacy Policy
Last updated: June 22, 2025
Notevibes Inc. ("**Notevibes**," "**we**," "**us**," or "**our**") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered note-taking, content management, and related services. By accessing or using the Service, you agree to this Privacy Policy and our Terms of Service.
If you have questions about this Privacy Policy or our data practices, please contact us at **[email protected]**.
1. Information We Collect
We collect information about you to provide and improve the Service, communicate with you, and comply with legal obligations. The types of information we collect may include:
1.1 Information You Provide Directly
Account Information
When you create an account or register for the Service, we collect your name, email address, phone number, billing details, and other contact information.
User Content
We collect information you submit through the Service, such as notes, documents, recordings, transcripts, messages, or other content provided to or generated by the Service.
Profile Information
Additional information you choose to provide in your profile, such as preferences, settings, and customization options.
Support Communications
Information you provide when contacting customer support, including support tickets, feedback, and correspondence.
1.2 Information Collected Automatically
Usage Data
Information about your interactions with the Service, including features used, time spent, session duration, and activity patterns.
Device Data
Details about the devices you use to access the Service, including IP addresses, browser types, device identifiers, operating systems, and hardware information.
Location Information
General location information derived from your IP address to provide localized features and comply with regional requirements.
Cookies and Tracking
We use cookies, web beacons, and similar technologies to improve and customize the Service, remember user preferences, and understand usage patterns.
1.3 Information from Third Parties
Integrated Services
If you connect the Service to third-party platforms or applications (e.g., cloud storage, calendars, productivity tools), we may receive information from those third parties as permitted by their privacy policies.
Business Partners and Affiliates
We may receive information from our affiliates, service providers, or other business partners that support our operations or help us provide enhanced features.
Public Sources
We may supplement your information with publicly available data to improve our services and ensure accuracy of information.
2. How We Use Your Information
We use the information we collect to:
Service Operations
- Provide and maintain the Service
- Process transactions and authenticate users
- Manage user content and preferences
- Provide customer support and technical assistance
Communication
- Send updates and respond to inquiries
- Provide support messages and notifications
- Inform about new features and offerings
- Send promotional content (with consent)
Personalization
- Tailor the Service to your preferences
- Recommend relevant features and content
- Customize user interface and experience
- Provide personalized insights and analytics
Analytics and Improvement
- Analyze usage trends and patterns
- Diagnose technical issues and bugs
- Improve Service performance and reliability
- Develop new features and enhancements
Security and Compliance
- Detect and prevent fraudulent activities
- Enforce Terms of Service and policies
- Ensure security and unauthorized access prevention
- Comply with legal obligations and regulations
Legal Protection
- Respond to lawful requests from authorities
- Protect our rights, users, and third parties
- Resolve disputes and enforce agreements
- Maintain audit trails and compliance records
3. How We Share Your Information
We may share your information under the following circumstances:
Service Providers
With third-party vendors or contractors who assist with payment processing, data analytics, cloud hosting, customer support, marketing, security, or other services on our behalf. These providers are bound by confidentiality agreements and data processing agreements.
Affiliates and Partners
With our affiliates or trusted business partners in connection with joint services, integrations, mergers, acquisitions, or other business transactions that may benefit our users.
Legal and Safety Obligations
With law enforcement, government authorities, or other relevant third parties as required by law, court order, legal process, or to protect the rights, safety, and property of Notevibes, our users, or the public.
Business Transfers
If Notevibes is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you of any change in ownership or control of your personal information.
With Your Consent
For any other purpose disclosed to you at the time we collect your information, provided we have your explicit consent or as otherwise permitted by applicable law.
We do not sell your personal information to third parties for monetary consideration. We may share aggregated, anonymized data that cannot identify you personally for research, analytics, and business intelligence purposes.
4. Cookies and Similar Technologies
We use cookies, web beacons, and similar technologies to enhance your experience with our Service:
Essential Cookies
Necessary for the Service to function properly, including authentication, security, and basic functionality.
Performance Cookies
Help us understand how users interact with the Service to improve performance and user experience.
Functional Cookies
Remember your preferences and settings to provide a personalized experience across sessions.
Marketing Cookies
Used to deliver relevant advertisements and track marketing campaign effectiveness (with your consent).
You may adjust your browser settings to refuse some cookies, but doing so may affect certain features of the Service. You can manage your cookie preferences through your browser settings or our cookie management tools.
5. Data Security
We employ reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, theft, and misuse:
Encryption
All data encrypted in transit using TLS and at rest using industry-standard encryption
Access Controls
Strict permission-based access systems with multi-factor authentication
Monitoring
24/7 security monitoring, intrusion detection, and incident response
However, no security measures are completely infallible, and we cannot guarantee absolute security. We continually review and update our security practices to protect your information.
6. Data Retention
We retain information for as long as necessary to provide the Service, fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the nature of the information and applicable laws.
Account Information
Retained while your account is active and for a reasonable period after account closure
User Content
Retained according to your settings and deleted when you request deletion
Usage Data
Typically retained for 12-24 months for analytics and service improvement
Legal Records
Retained as required by applicable laws and regulations
7. Your Rights and Choices
Access and Update
You may access and update your account information at any time through the Service or by contacting our support team. We will provide you with information about what personal data we have about you.
Data Deletion and Right to be Forgotten
You can request deletion of your personal data. We will comply with your request unless we are legally required to retain certain information for compliance, legal, or security purposes.
Data Portability
You can request a copy of your data in a structured, commonly used, and machine-readable format to transfer to another service provider.
Marketing Communications Opt-Out
You can opt out of promotional communications by following the unsubscribe instructions in our messages or contacting us at [email protected].
Cookies and Tracking Opt-Out
You can adjust your browser settings to manage cookies and tracking technologies. Disabling certain cookies may affect some functionalities of the Service.
Rectification and Correction
You have the right to request correction of inaccurate personal information and to have incomplete personal data completed.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe as required by applicable law.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own, including the United States and other jurisdictions where our service providers operate. These countries may have data protection laws that differ from those of your country of residence.
By using the Service, you consent to the transfer of information to countries where data protection laws may differ from those of your country of residence. We implement appropriate safeguards to protect your personal information when it is transferred, including:
- Standard contractual clauses approved by regulatory authorities
- Adequacy decisions by relevant data protection authorities
- Certification schemes and codes of conduct
- Additional security measures and encryption protocols
9. Children's Privacy
The Service is not intended for individuals under 18. We do not knowingly collect personal information from minors under 18 years of age. If we learn that we have inadvertently collected information from a minor under 18, we will delete it promptly.
If you believe we might have any information from or about a child under 18, or if you are a parent or guardian who wants to review, modify, or delete information about your child, please contact us immediately at [email protected].
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. We will post the revised Privacy Policy and update the "Effective Date" at the top of this page.
Notification of Material Changes
For material changes that significantly affect your privacy rights, we will notify you through:
- Email notifications to the address associated with your account
- Prominent notice on our website and within the Service
- In-app notifications when you log in to the Service
- Additional communication methods as appropriate for the significance of the change
Your continued use of the Service after such modifications constitutes your acknowledgment and acceptance of the modified Privacy Policy.
11. Contact Us
Questions About Our Privacy Practices?
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Privacy Team at:
Email: [email protected]
Data Protection Officer: [email protected]
Address: Notevibes Inc., 123 Innovation Drive, San Francisco, CA 94107, USA